Privacy Policy — dron65

dron65 operates an online betting and casino platform serving players across Indonesia and other permitted jurisdictions. We recognize that privacy is a fundamental right and we are committed to protecting the personal data of every player who trusts us with their information.

This Privacy Policy applies to all personal data collected through the dron65 website at dron65.cam, as well as any related services, mobile applications, customer support interactions, and promotional communications. It should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together form the complete contractual framework governing your use of dron65.

We process personal data in accordance with applicable international data protection laws and industry best practices. Where you are accessing dron65 from Indonesia, we respect your rights under Indonesian data protection principles and commit to transparent, lawful processing at all times.

For the purposes of this Privacy Policy, dron65 is the data controller responsible for the collection, use, and protection of your personal data. This means that dron65 determines the purposes and means of processing your personal information and is accountable for compliance with applicable data protection laws.

If you have any questions, concerns, or complaints about how we handle your personal data, or if you wish to exercise any of your data protection rights, please contact us at:

Email: [email protected]
Subject Line: Privacy Inquiry — [Your Account Email]

We aim to respond to all privacy-related inquiries within 30 calendar days. Complex requests may require additional time, and we will notify you if an extension is necessary.

dron65 collects several categories of personal data to operate the platform, verify your identity, process transactions, and comply with legal obligations. The data we collect includes but is not limited to:

3.1 Account Registration Data

When you create an account on dron65, we collect:

• Full legal name
• Date of birth (to verify you are at least 21 years of age)
• Residential address (city, province, postal code)
• Email address
• Mobile phone number
• Preferred username and password (password is stored in encrypted form only)
• Preferred currency (Indonesian Rupiah / IDR)

3.2 Identity Verification Data (KYC)

As part of our mandatory Know Your Customer (KYC) process, we may collect:

• Indonesian National Identity Card (KTP) or other government-issued ID
• Selfie photograph holding your identity document
• Proof of residential address (utility bill, bank statement, or official correspondence dated within three months)
• Proof of payment method ownership (bank account statement showing your name)

3.3 Transaction and Financial Data

When you deposit or withdraw funds, we collect:

• Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, etc.)
• E-wallet account details (OVO, DANA, GoPay, ShopeePay, LinkAja)
• Transaction amounts, timestamps, and status
• Payment processor reference numbers

We do not store full credit card numbers or CVV codes. Payment processing is handled by PCI-DSS compliant third-party processors.

3.4 Betting and Gaming Data

We collect data related to your use of the platform, including:

• Bet history (sports bets, live casino sessions, togel entries, slot gacor spins)
• Win/loss records
• Bonus claims and wagering progress
• Game preferences and favorite markets
• Session duration and frequency of play

3.5 Device and Technical Data

When you access dron65, we automatically collect certain technical information:

• IP address and geolocation data (country, city level)
• Device type, operating system, and browser type
• Screen resolution and device identifiers
• Pages visited, time spent on pages, and navigation paths
• Referral source (how you arrived at dron65)

3.6 Communications Data

We retain records of your interactions with dron65, including:

• Customer support chat transcripts and email correspondence
• Feedback, complaints, and dispute submissions
• Marketing preference selections (opt-in/opt-out status)

dron65 uses your personal data for the following purposes:

4.1 Account Management

To create, maintain, and secure your account; to authenticate your identity when you log in; to process your requests to update account details or close your account.

4.2 Transaction Processing

To process deposits and withdrawals via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, LinkAja, and other supported payment methods; to reconcile your account balance and transaction history.

4.3 KYC and Compliance

To verify your identity and age (21+ requirement); to comply with international anti-money laundering (AML) and counter-terrorism financing (CTF) regulations; to detect and prevent fraud, bonus abuse, and account misuse; to respond to lawful requests from regulatory authorities or law enforcement.

4.4 Service Delivery

To provide access to sports betting markets (BRI Liga 1, EPL, La Liga, Timnas Indonesia fixtures, badminton, esports), live casino games, togel lotteries, and slot gacor titles; to calculate and settle bets; to credit winnings and bonuses to your account; to publish draw results and game outcomes.

4.5 Customer Support

To respond to your inquiries, troubleshoot technical issues, and resolve disputes; to provide 24/7 Indonesian-speaking support across WIB, WITA, and WIT time zones.

4.6 Responsible Gaming

To monitor for signs of problem gambling; to enforce deposit limits, loss limits, session timers, and self-exclusion requests; to provide information about responsible gaming resources.

4.7 Marketing and Promotions

To send you promotional offers, bonus notifications, and updates about new games or features (only if you have opted in to marketing communications); to tailor promotions to Indonesian cultural events such as Idul Fitri, Ramadhan, and Indonesian Independence Day (17 August).

4.8 Platform Improvement

To analyze user behavior and preferences; to conduct A/B testing and optimize the user experience; to develop new features and improve existing services; to ensure platform security and prevent technical abuse.

dron65 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform the contract between you and dron65 (i.e., the Terms & Conditions). This covers account management, transaction processing, and service delivery.
• Legal Obligation: Processing is required to comply with applicable laws, including KYC/AML regulations, age verification requirements, and lawful requests from authorities.
• Legitimate Interests: Processing is necessary for dron65's legitimate business interests, including fraud prevention, platform security, customer support, and service improvement, provided such interests do not override your fundamental rights and freedoms.
• Consent: Where required by law, we obtain your explicit consent before processing certain categories of data, such as marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

dron65 does not sell, rent, or trade your personal data to third parties for their marketing purposes. However, we may share your data with the following categories of recipients in limited circumstances:

6.1 Payment Processors

We share transaction data with payment service providers who process deposits and withdrawals on behalf of dron65. These providers include Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet operators (OVO, DANA, GoPay, ShopeePay, LinkAja). All payment processors are contractually bound to use your data solely for transaction processing and are required to maintain PCI-DSS compliance.

6.2 Game Providers

We share limited data (such as your account ID and bet amounts) with third-party game studios that supply live casino, slot, and other gaming content to dron65. These providers include industry-recognized brands such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and others. Game providers process this data solely to deliver game services and do not receive your identity documents or payment details.

6.3 KYC and Fraud Prevention Partners

We may share identity verification documents with specialized KYC service providers who assist dron65 in verifying player identities and detecting fraudulent accounts. These partners are bound by strict data protection agreements and may not use your data for any purpose other than identity verification.

6.4 Legal and Regulatory Authorities

dron65 may disclose your personal data to law enforcement agencies, regulatory bodies, or other government authorities where required by law or where we have a good-faith belief that disclosure is necessary to comply with legal obligations, protect the rights and safety of dron65 or others, or investigate suspected fraud or illegal activity.

6.5 Service Providers

We may engage third-party service providers to perform functions on behalf of dron65, including cloud hosting, customer support software, email delivery, analytics, and security monitoring. These providers have access to personal data only to the extent necessary to perform their functions and are contractually obligated to protect the confidentiality and security of your data.

6.6 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you via email or prominent notice on the platform before your data is transferred and becomes subject to a different privacy policy.

dron65 retains your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, and contractual obligations. Specific retention periods include:

• Active Accounts: Data is retained for the duration of your account's active status and for a reasonable period thereafter to facilitate account reactivation requests.
• Closed Accounts: After account closure, we retain core account data (name, date of birth, email, transaction history) for a minimum of 5 years to comply with international AML/CTF record-keeping requirements and to resolve any disputes that may arise post-closure.
• Transaction Records: Financial transaction records are retained for a minimum of 7 years as required by international financial regulations.
• KYC Documents: Identity verification documents are retained for 5 years after account closure or the end of the business relationship, whichever is later.
• Communications: Customer support transcripts and correspondence are typically retained for 3 years unless longer retention is necessary for dispute resolution or legal proceedings.
• Marketing Data: If you have opted out of marketing communications, we retain your email address on a suppression list indefinitely to honor your opt-out preference.

After the applicable retention period expires, your personal data is securely deleted or anonymized such that it can no longer be associated with you.

dron65 employs industry-standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and dron65 servers is protected by 256-bit SSL/TLS encryption. Sensitive data at rest, including passwords and payment details, is encrypted using strong cryptographic algorithms.
• Access Controls: Access to personal data is restricted to authorized personnel only, on a need-to-know basis. All staff with access to personal data are trained in data protection principles and are bound by confidentiality agreements.
• Authentication: Player accounts are protected by password authentication. We strongly recommend that you use a unique, strong password and enable two-factor authentication (2FA) where available.
• Monitoring and Auditing: We conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential security risks.
• Incident Response: In the event of a data breach that is likely to result in a risk to your rights and freedoms, dron65 will notify affected players and relevant authorities in accordance with applicable data breach notification laws.

While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. You acknowledge that you provide your personal data at your own risk.

dron65 uses cookies and similar tracking technologies to enhance your experience, analyze platform usage, and deliver personalized content. A cookie is a small text file stored on your device that helps us recognize you on return visits.

9.1 Types of Cookies We Use

• Essential Cookies: Necessary for the platform to function. These cookies enable core features such as login authentication, session management, and secure transactions. You cannot opt out of essential cookies.
• Functional Cookies: Remember your preferences (language, currency, display settings) to provide a more personalized experience.
• Analytics Cookies: Collect aggregated information about how players use dron65, including pages visited, time spent on site, and navigation paths. This helps us understand user behavior and improve the platform.
• Marketing Cookies: Used to deliver targeted promotional content and measure the effectiveness of marketing campaigns. These cookies may track your activity across multiple websites.

9.2 Managing Cookies

Most web browsers allow you to control cookies through browser settings. You can set your browser to refuse all cookies, accept only essential cookies, or notify you when a cookie is being set. Please note that disabling cookies may limit your ability to use certain features of the dron65 platform.

To learn more about cookies and how to manage them, visit www.allaboutcookies.org or consult your browser's help documentation.

Subject to applicable law, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, machine-readable format where feasible.
• Right to Rectification: If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request correction or completion of that data.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (if processing was based on consent), or where you object to processing. This right is subject to legal retention obligations.
• Right to Restrict Processing: You may request that we temporarily restrict processing of your personal data where you contest its accuracy, where processing is unlawful but you do not want it deleted, or where we no longer need the data but you require it for legal claims.
• Right to Data Portability: Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to processing of your personal data where processing is based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal.
• Right to Lodge a Complaint: If you believe that dron65 has violated your data protection rights, you have the right to lodge a complaint with a relevant data protection supervisory authority.

To exercise any of these rights, please contact us at [email protected] with the subject line "Data Protection Request" and include your account email address and a clear description of your request. We will respond within 30 calendar days.

dron65 operates as an internationally regulated online betting platform. Your personal data may be transferred to, stored at, or processed in countries outside of Indonesia, including jurisdictions that may not provide the same level of data protection as Indonesian law.

Where we transfer your personal data internationally, we implement appropriate safeguards to ensure that your data remains protected in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include:

• Standard contractual clauses approved by relevant data protection authorities
• Transfer to countries recognized as providing an adequate level of data protection
• Binding corporate rules and other approved transfer mechanisms

By using dron65, you acknowledge and consent to the international transfer of your personal data as described in this Privacy Policy.

If you are under 21 years of age, you must not access or use the dron65 platform under any circumstances. If we become aware that we have inadvertently collected personal data from an individual under 21, we will take immediate steps to delete that data and permanently close the associated account.

Parents and guardians who become aware that a minor has accessed dron65 or provided personal data to us should contact us immediately at [email protected] so that we can take appropriate action.

dron65 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or business operations. Any changes will be effective immediately upon posting the updated Privacy Policy on the dron65 platform, with the "Last Updated" date at the top of this page being revised accordingly.

Where we make material changes that significantly affect your rights or how we process your personal data, we will make reasonable efforts to notify you via email or through a prominent notice on the platform. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

Your continued use of dron65 following the posting of changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or dron65's data protection practices, please contact us at:

Email: [email protected]
Platform: dron65.cam
Subject Line: Privacy Policy Inquiry
Support Hours: 24/7 (WIB primary time zone)

Our customer support team includes native Indonesian-speaking agents available around the clock to assist with privacy inquiries, data access requests, and all other account-related matters.